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Course Description

Managers must foster a good workplace atmosphere and be able to deal effectively with behavior issues as they arise. Doing so improves productivity and employee engagement and helps an organization avoid costly legal liability.

Dean Alexander Colvin, Ph.D. of Cornell University's ILR School explains how new and aspiring managers can prevent or reduce the occurrence of behavior issues. His lessons will show you how to assess issues as they arise and provide guidance and best practices on resolving behavior problems, primarily through the proven principles of progressive discipline. Professor Colvin draws on his legal and research credentials to provide guidance in dealing with harassment and bullying, planning and carrying out dismissals when required, and managing requests to accommodate special employee needs and practices.

Throughout the course, you'll remain engaged as you participate in interactive discussions and complete a five-part course project, applying the key concepts to your own situation.

Faculty Author

Alexander Colvin

Benefits to the Learner

  • Identify a problematic workplace behavior that you want to resolve
  • Assess and resolve workplace behavior issues as they arise
  • Prepare for the dismissal of an employee
  • Examine strategies to address harassment or bullying in the workplace
  • Manage requests to accommodate special employee needs or practices

Target Audience

This course is intended for new and lower-level managers with under three years of experience in a management role, or individuals wishing to move into a management role.

Accrediting Associations

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Type
2 week
Dates
Jul 02, 2025 to Jul 15, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jul 16, 2025 to Jul 29, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jul 30, 2025 to Aug 12, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Aug 13, 2025 to Aug 26, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Aug 27, 2025 to Sep 09, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Sep 10, 2025 to Sep 23, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Sep 24, 2025 to Oct 07, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Oct 08, 2025 to Oct 21, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Oct 22, 2025 to Nov 04, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Nov 05, 2025 to Nov 18, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Nov 19, 2025 to Dec 02, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Dec 03, 2025 to Dec 16, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Dec 17, 2025 to Dec 30, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Dec 31, 2025 to Jan 13, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jan 14, 2026 to Jan 27, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jan 28, 2026 to Feb 10, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Feb 11, 2026 to Feb 24, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Feb 25, 2026 to Mar 10, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Mar 11, 2026 to Mar 24, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Mar 25, 2026 to Apr 07, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Apr 08, 2026 to Apr 21, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Apr 22, 2026 to May 05, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
May 06, 2026 to May 19, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
May 20, 2026 to Jun 02, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jun 03, 2026 to Jun 16, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jun 17, 2026 to Jun 30, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $219.00
Section Notes

IMPORTANT COURSE INFORMATION

 

This program includes a year of free access to both the HR Symposium and the Leadership Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

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