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Course Description

Managers must foster a good workplace atmosphere and be able to deal effectively with behavior issues as they arise. Doing so improves productivity and employee engagement and helps an organization avoid costly legal liability.

Professor Alexander Colvin, Ph.D. of Cornell University’s ILR School explains how new and aspiring managers can prevent or reduce the occurrence of behavior issues. His lessons will show you how to assess issues as they arise and provide guidance and best practices on resolving behavior problems, primarily through the proven principles of progressive discipline. Professor Colvin draws on his legal and research credentials to provide guidance in dealing with harassment and bullying, planning and carrying out terminations when required, and managing requests to accommodate special employee needs and practices.

Throughout the course, you’ll remain engaged as you participate in interactive discussions and complete a five-part course project, applying the key concepts to your own situation.

Faculty Author

Dr. Alexander Colvin, Ph.D., Martin F. Scheinman Professor of Conflict Resolution at the School of Industrial and Labor Relations, Cornell University       

Benefits to the Learner

  • How to create a workplace atmosphere that reduces the occurrence of behavior issues
  • Ways to assess and resolve workplace behavior issues as they arise
  • Best practices for carrying out employee terminations when circumstances require
  • Ways to deal effectively with harassment and bullying
  • How to manage requests to accommodate employees’ special needs or practices

Target Audience

This course is intended for new and lower-level managers with under three years of experience in a management role, or individuals wishing to move into a management role.

Accrediting Associations

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Language of Delivery
English
Type
2 week
Dates
Jan 19, 2022 to Feb 01, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Feb 02, 2022 to Feb 15, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Feb 16, 2022 to Mar 01, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Mar 16, 2022 to Mar 29, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Mar 30, 2022 to Apr 12, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Apr 13, 2022 to Apr 26, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Apr 13, 2022 to Apr 26, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
May 11, 2022 to May 24, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
May 25, 2022 to Jun 07, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Jun 08, 2022 to Jun 21, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Jul 06, 2022 to Jul 19, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
Language of Delivery
English
Type
2 week
Dates
Jul 20, 2022 to Aug 02, 2022
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $190.00
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