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Course Description

For a variety of reasons, workplace grievances aren’t always resolved through negotiation and require arbitration. The outcome of the arbitration hearing is determined by the arbitrator, but as a participant in an arbitration you have a critical role in the process and the results. In this course you will review the typical components of a hearing and, using proven processes and tools, practice the steps of arbitration.

You'll discover what a hearing looks like, how a hearing proceeds, and who participates. You'll analyze cases to identify facts critical to your argument and develop a theory that will lead to an issue statement. By becoming familiar with strategies for questioning witnesses, you will be prepared to present your opening and closing arguments.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Collective Bargaining

Faculty Author

Ellen Gallin Procida

Benefits to the Learner

  • Develop a persuasive position to deliver during arbitration
  • Identify the relevant evidence and decide the most effective way to present at an arbitration hearing
  • Prepare and present closing arguments

Target Audience

  • Union leaders and staff
  • Managers and supervisors in unionized environments
  • HR managers
  • Attorneys and general counsel for unions or companies involved in contract interpretation/enforcement
  • International professionals working with US-based organizations
  • Senior executives

Accrediting Associations

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Enroll Now - Select a section to enroll in
Type
self-paced (non-instructor led)
Dates
Aug 26, 2020 to Dec 31, 2030
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Aug 14, 2024 to Aug 27, 2024
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Aug 14, 2024 to Aug 27, 2024
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Sep 25, 2024 to Oct 08, 2024
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Nov 06, 2024 to Nov 19, 2024
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Nov 06, 2024 to Nov 19, 2024
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Dec 18, 2024 to Dec 31, 2024
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Dec 18, 2024 to Dec 31, 2024
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Jan 15, 2025 to Jan 28, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Jan 29, 2025 to Feb 11, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Mar 12, 2025 to Mar 25, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Mar 12, 2025 to Mar 25, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

Type
2 week
Dates
Apr 09, 2025 to Apr 22, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
May 07, 2025 to May 20, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
May 07, 2025 to May 20, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jun 04, 2025 to Jun 17, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jun 04, 2025 to Jun 17, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jul 02, 2025 to Jul 15, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jul 30, 2025 to Aug 12, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Aug 27, 2025 to Sep 09, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Sep 24, 2025 to Oct 07, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Oct 22, 2025 to Nov 04, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Nov 19, 2025 to Dec 02, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Dec 17, 2025 to Dec 30, 2025
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jan 14, 2026 to Jan 27, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Feb 11, 2026 to Feb 24, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Mar 11, 2026 to Mar 24, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Apr 08, 2026 to Apr 21, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
May 06, 2026 to May 19, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jun 03, 2026 to Jun 16, 2026
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Section Notes

IMPORTANT COURSE INFORMATION

  • If you are taking multiple courses from this program, we recommend you begin with the first course, ILR521: Collective Bargaining.

  • This program includes a year of free access to the HR Symposium!

    Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

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