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Course Description

This course brings the time proven benefits of design thinking to the field of employment. You will identify factors affecting the workplace and the personal experience of employees. You will then use a six-step approach to analyze employee issues and develop appropriate solutions. The goal is to enhance employees’ workplace experience and improve the ability of an organization to attract and retain a productive workforce.

Faculty Author

Christopher Collins

Benefits to the Learner

  • Identify macro factors that affect your organization and the impact they have on your workforce
  • Prepare to adopt a mindset that focuses on employees’ personal experience and articulate the value that this approach brings to both employees and organizations
  • Assess the employee experience and identify workplace issues by carrying out the initial analysis phases of design thinking (Understand, Empathize, and Synthesize)
  • Develop and test possible solutions to workplace issues by carrying out the solution identification phases of design thinking (Ideate, Prototype, and Iterate)

Target Audience

  • Entry level HR practitioners; HR managers through VP of HR in any industry.
  • Most appropriate for mid-large size companies; however, also valuable for HR leaders in small companies who could gain useful tools.
  • Appropriate for an international audience including nonprofits and NGOs.

Accrediting Associations

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Type
2 week
Dates
Jul 02, 2025 to Jul 15, 2025
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Aug 13, 2025 to Aug 26, 2025
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Sep 24, 2025 to Oct 07, 2025
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Nov 05, 2025 to Nov 18, 2025
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Dec 17, 2025 to Dec 30, 2025
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Jan 28, 2026 to Feb 10, 2026
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Mar 11, 2026 to Mar 24, 2026
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Apr 22, 2026 to May 05, 2026
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
Type
2 week
Dates
Jun 03, 2026 to Jun 16, 2026
Total Number of Hours
10.0
Course Fee(s)
Regular Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • You now have one year of access to Symposium! These dynamic, highly interactive virtual Zoom sessions are designed to foster collaboration and networking with fellow professionals. Led by expert facilitators and occasionally featuring special guests, each multi-day event dives into the most pressing topics in Leadership and HR. You can participate in as many sessions as you like throughout the year. While attendance is encouraged, it's not required.
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