Course Description

Once you've established an organizational agenda, you need to set guidelines and manage team performance in a way that gets results. This high-performance leadership requires you to be many things at once: politically savvy, a firm but fair negotiator and a coach who can create and sustain momentum among supporters and detractors.

Two key elements in managing teams and maintaining leverage are regular performance evaluation and smart resource allocation. Performance evaluations provide people with actionable feedback and helps them stay on track, essentially increasing their capacity to do good work. Once you've evaluated performance, you'll be able to make informed decisions about where to allocate people.

Proper human resource allocation doesn't always guarantee ideal performance. This course encourages you to take on a coaching mindset when managing employee proactivity. This will also require strategic negotiation skills and tactical smarts. Coaching complements supervision and how to avoid common coaching mistakes.

Faculty Author

Samuel B. Bacharach, PhD, McKelvey-Grant Professor

Benefits to the Learner

Upon completion of this course, you will be able to:

  • Identify types of momentum and apply momentum to your management style.
  • Utilize proactive leadership skills to drive business results.
  • Successfully negotiate for your agenda with a variety of personalities.
  • Assume the role of the coach for your team; clarifying goals with integrity and the coaching dialogue.
  • Address blocks and achieve goals through the coaching process.

Target Audience

HR professionals seeking to explore advanced HR topics, key HR practices, tools and skills.

Accrediting Associations

Cornell University's School of Industrial and Labor Relations (ILR)
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