Research shows that emotional intelligence is a critical predictor of performance and a very strong driver of leadership and personal excellence. Those with high emotional intelligence can typically read a room quickly, clue into subterfuge and more easily show respect and empathy. While soft skills such as those may not sound impressive, they can be imperative for a woman in a leadership role. You can be a top performer without any emotional intelligence, but the numbers are against you.
In this course from Professor Deborah Streeter, women leaders can develop their emotional intelligence and learn how to use it to their advantage to manage their team to greater success.
Faculty AuthorDeborah Streeter
Benefits to the Learner
- Identify the framework of emotional intelligence and its four dimensions: self awareness, social awareness, self-management, and social management
- Develop techniques for using emotional intelligence to improve key goals such as morale, performance, and retention
- Determine various methods for improving your ability to “read” others and improve communication
- Create strategies for improving your ability to self-manage
Target AudienceWomen who are mid- to-senior level managers, regardless of whether they have a formal team to lead. This course is also meant for women who aspire to move into leadership roles and have a minimum 3-5 years professional experience. It is applicable to a global audience from developed countries
- HR Certification Institute (HRCI) General Units Approval Number ORG-PROGRAM-372443 6.0 Hours
- Society for Human Resource Management (SHRM) Approval Number 19-QFQGC 6.0 Credits
Applies Towards the Following Certificates
- Women in Leadership : Required Courses