Course DescriptionIn this course, you will learn about perceptual and psychological processes that impact the way that individuals interact with people who are demographically dissimilar from them. You will examine psychological processes that impact personnel decision making within organizations. This understanding will help HR professionals to design better practices and will help line managers to more effectively leverage the potential among employees from diverse backgrounds.
The course will also help you understand why “Diversity” is now often referred to as “Diversity & Inclusion” by explaining what inclusion is and how it differs from diversity. Why is inclusion so important, and what are its building blocks?
Faculty AuthorDr. Lisa Nishii, Associate Professor of Human Resource Studies and Director, International Studies in the Cornell University School of Industrial and Labor Relations
Benefits to the Learner
- How to identify the aspects of diversity that matter most in organizations and why
- Techniques for recognizing unconscious bias and how it affects the way that people perceive, evaluate, and react to others.
- How to critically assess whether the organizational and HR practices in place are likely to exacerbate or reduce the negative outcomes associated with unconscious bias. (How is recruiting done? How are performance appraisals done? Are the necessary safeguards in place?)
- Ways to cultivate inclusion by partnering with managers to override errors in judgment and decision-making
- How to identify strategies for explaining to managers the reciprocal relationship between inclusion and unconscious bias
Target AudienceThis course is intended for HR professionals with 0-5 years of experience and global professionals from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies. This includes people who are seeking to enter the HR field, typically from an administrative, accounting, or payroll-related job. Anyone in HR with responsibility for designing HR practices and/or personnel decision making; any professional with direct reports working within a diverse context and professionals with interest in practicing within the diversity and inclusion space would also benefit.
- HR Certification Institute (HRCI) General Units Approval Number ORG-PROGRAM-372464 6.0 Hours
- Society for Human Resource Management (SHRM) Approval Number 19-PWJZC 6.0 Credits