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Course Description

People may assume that it's employee satisfaction or commitment to their job that promotes higher performance, but it's engagement. In this course, you will examine the foundational drivers of engagement and explore the components of successful engagement initiatives. When completed, this course will help you identify strategies for bringing about engagement in organizations.

In companies where 60-70% of employees are engaged, shareholder returns are approximately 24%. Compare that to companies where only 50-60% of employees are engaged: shareholder returns are as low as approximately 5%. Similarly, teams with high engagement experience 4.1% turnover, as opposed to approximately 14.5% turnover for teams with low engagement.  These figures clearly illustrate the significant impact that managers and HR professionals can have if they better understand what impacts the engagement of employees.

Faculty Author

Lisa Nishii

Benefits to the Learner

  • Methods for assessing a group for suboptimal engagement
  • How to make critical distinctions between engagement and satisfaction or commitment
  • How to apply diagnose root causes of suboptimal levels of engagement among employee groups and ways to develop hypotheses about appropriate solutions
  • Ways to choose appropriate strategies for improving engagement within your work group and organization
  • Ways to take effective actions to improve engagement

Target Audience

This course is intended for HR professionals with 0-5 years of experience, HR professionals with responsibility for engagement initiatives or anyone with direct reports who is interested in optimizing their employees’ engagement and productivity. It is also for people who are seeking to enter the HR field, typically from an administrative, accounting, or payroll-related job. Anyone whose professional interests or success depends on an understanding of what engages and motivates people at work. Professionals with responsibility for organizational surveys and/or people analytics.

Accrediting Associations

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Type
2 week
Dates
Jul 02, 2025 to Jul 15, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jul 16, 2025 to Jul 29, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jul 30, 2025 to Aug 12, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Aug 13, 2025 to Aug 26, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Aug 27, 2025 to Sep 09, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Sep 10, 2025 to Sep 23, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Sep 24, 2025 to Oct 07, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Oct 08, 2025 to Oct 21, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Oct 22, 2025 to Nov 04, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Nov 05, 2025 to Nov 18, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Nov 19, 2025 to Dec 02, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Dec 03, 2025 to Dec 16, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Dec 17, 2025 to Dec 30, 2025
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Dec 31, 2025 to Jan 13, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jan 14, 2026 to Jan 27, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jan 28, 2026 to Feb 10, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Feb 11, 2026 to Feb 24, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Feb 25, 2026 to Mar 10, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Mar 11, 2026 to Mar 24, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Mar 25, 2026 to Apr 07, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Apr 08, 2026 to Apr 21, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Apr 22, 2026 to May 05, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
May 06, 2026 to May 19, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
May 20, 2026 to Jun 02, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jun 03, 2026 to Jun 16, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

Type
2 week
Dates
Jun 17, 2026 to Jun 30, 2026
Total Number of Hours
10.0
Course Fee(s)
Standard Price $1,199.00
Section Notes

IMPORTANT COURSE INFORMATION:

 

This program includes a year of free access to the HR Symposium!

Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers.Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program

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