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Course Description

People may assume that it's employee satisfaction or commitment to their job that promotes higher performance, but it's engagement. In this course, you will examine the foundational drivers of engagement and explore the components of successful engagement initiatives. When completed, this course will help you identify strategies for bringing about engagement in organizations.

In companies where 60-70% of employees are engaged, shareholder returns are approximately 24%. Compare that to companies where only 50-60% of employees are engaged: shareholder returns are as low as approximately 5%. Similarly, teams with high engagement experience 4.1% turnover, as opposed to approximately 14.5% turnover for teams with low engagement.  These figures clearly illustrate the significant impact that managers and HR professionals can have if they better understand what impacts the engagement of employees.

Faculty Author

Dr. Lisa Nishii, Associate Professor of Human Resource Studies and Director, International Studies at the Cornell University School of Industrial and Labor Relations

Benefits to the Learner

  • Methods for assessing a group for suboptimal engagement
  • How to make critical distinctions between engagement and satisfaction or commitment
  • How to apply diagnose root causes of suboptimal levels of engagement among employee groups and ways to develop hypotheses about appropriate solutions
  • Ways to choose appropriate strategies for improving engagement within your work group and organization
  • Ways to take effective actions to improve engagement

Target Audience

This course is intended for HR professionals with 0-5 years of experience, HR professionals with responsibility for engagement initiatives or anyone with direct reports who is interested in optimizing their employees’ engagement and productivity. It is also for people who are seeking to enter the HR field, typically from an administrative, accounting, or payroll-related job. Anyone whose professional interests or success depends on an understanding of what engages and motivates people at work. Professionals with responsibility for organizational surveys and/or people analytics.

Accrediting Associations

  • HR Certification Institute (HRCI) General Units Approval Number ORG-PROGRAM-372462 6.0 Hours
  • Society for Human Resource Management (SHRM) Approval Number 19-GVMRP 6.0 Credits

Applies Towards the Following Certificates

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Type
2 week
Dates
Jan 22, 2020 to Feb 04, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Feb 19, 2020 to Mar 03, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Mar 18, 2020 to Mar 31, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Apr 15, 2020 to Apr 28, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
May 13, 2020 to May 26, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Jun 10, 2020 to Jun 23, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Jul 08, 2020 to Jul 21, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Aug 05, 2020 to Aug 18, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Sep 02, 2020 to Sep 15, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Sep 30, 2020 to Oct 13, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Oct 28, 2020 to Nov 10, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Nov 25, 2020 to Dec 08, 2020
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
Type
2 week
Dates
Dec 23, 2020 to Jan 05, 2021
Total Number of Hours
6.0
Course Fee(s)
Regular Price $769.00
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