People may assume that it's employee satisfaction or commitment to their job that promotes higher performance, but it's engagement. In this course, you will examine the foundational drivers of engagement and explore the components of successful engagement initiatives. When completed, this course will help you identify strategies for bringing about engagement in organizations.
In companies where 60-70% of employees are engaged, shareholder returns are approximately 24%. Compare that to companies where only 50-60% of employees are engaged: shareholder returns are as low as approximately 5%. Similarly, teams with high engagement experience 4.1% turnover, as opposed to approximately 14.5% turnover for teams with low engagement. These figures clearly illustrate the significant impact that managers and HR professionals can have if they better understand what impacts the engagement of employees.
Faculty AuthorDr. Lisa Nishii, Associate Professor of Human Resource Studies and Director, International Studies at the Cornell University School of Industrial and Labor Relations
Benefits to the Learner
- Methods for assessing a group for suboptimal engagement
- How to make critical distinctions between engagement and satisfaction or commitment
- How to apply diagnose root causes of suboptimal levels of engagement among employee groups and ways to develop hypotheses about appropriate solutions
- Ways to choose appropriate strategies for improving engagement within your work group and organization
- Ways to take effective actions to improve engagement
Target AudienceThis course is intended for HR professionals with 0-5 years of experience, HR professionals with responsibility for engagement initiatives or anyone with direct reports who is interested in optimizing their employees’ engagement and productivity. It is also for people who are seeking to enter the HR field, typically from an administrative, accounting, or payroll-related job. Anyone whose professional interests or success depends on an understanding of what engages and motivates people at work. Professionals with responsibility for organizational surveys and/or people analytics.
- HR Certification Institute (HRCI) General Units 10.0 General Approval Number ORG-Program-509404 10.0 General
- Society for Human Resource Management (SHRM) 10.0 Credits Approval Number 20-QKZ3R 10.0 Credits