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Course Description

Telemedicine has emerged as a powerful tool in healthcare. During the COVID-19 pandemic, many clinicians and their patients were forced to explore and implement alternative and innovative forms of medical treatment. For many patients, telemedicine was their only link to care. But unlike in-person visits, it only takes a few seconds for a virtual visit to go poorly, exposing you and your institution to risk.

This foundational course, authored by expert clinicians at Weill Cornell Medicine, offers you the chance to examine how to lead successful telemedicine encounters with your patients in a virtual space. More specifically, you will look at how to stage your telemedicine appointments effectively with patients. You will also explore how you can communicate effectively — both verbally and nonverbally — with patients in this arena.

Given the many technical challenges inherent in conducting an effective telemedicine visit, you will examine techniques and tips to help you better prepare for your patients, creating a personal action plan to help you troubleshoot and overcome technical difficulties. In addition, you will investigate how to perform a basic physical exam virtually and have an opportunity to practice it with peers. Finally, you will study how to modify your medical decision-making process in the virtual space. All of the course materials are designed to help you adapt your in-person clinical skills to a virtual environment and ultimately form strong connections with your patients.

The materials in this course correspond to the Association of American Medical Colleges (AAMC) Telehealth Competencies established in 2020.

Faculty Author

Kristie Busch, D.O.

Peter Greenwald, M.D., M.S., FACEP

Ji Won Kim, M.D.

Maria Lame, M.D.

Neel Naik, M.D.

Rahul Sharma, M.D., MBA, FACEP

Jonathan St. George, M.D.

Benefits to the Learner

  • Set the stage (e.g., lighting, presentation, and body language) effectively with patients in a virtual space
  • Demonstrate effective communication (including nonverbal) with patients in a virtual space
  • Create a personal action plan for troubleshooting and overcoming technical challenges in a telemedicine encounter
  • Prepare to perform a basic physical exam virtually
  • Identify how to modify your medical decision-making process in the virtual space

Target Audience

  • Licensed healthcare professionals
  • Physicians and specialists
  • Registered Nurses and Nurse Practitioners
  • Graduate students, medical school residents, and fellows
  • Medical students
  • Licensed clinical social workers
  • Care managers/coordinators
  • Patient services
  • Medical administrators/office staff

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Type
2 week
Dates
Jul 21, 2021 to Aug 03, 2021
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Sep 15, 2021 to Sep 28, 2021
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Nov 10, 2021 to Nov 23, 2021
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Jan 05, 2022 to Jan 18, 2022
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Mar 02, 2022 to Mar 15, 2022
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Apr 27, 2022 to May 10, 2022
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Jun 22, 2022 to Jul 05, 2022
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Aug 17, 2022 to Aug 30, 2022
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Oct 12, 2022 to Oct 25, 2022
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
Type
2 week
Dates
Dec 07, 2022 to Dec 20, 2022
Total Number of Hours
10.0
Course Fee(s)
Standard Price $999.00
Section Notes

IMPORTANT COURSE INFORMATION

  • Please note that this course will require a video submission of a mock telehealth encounter.
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