Advanced Hospitality Leadership

• Hospitality leaders working in any function within an organization
• Professionals looking to move into a hospitality leadership role

• Advanced Hospitality Leadership Certificate from Cornell Peter and Stephanie Nolan School of Hotel Administration
• 92 Professional Development Hours (9.2 CEUs)

A hospitality leader’s ability to strategically guide their organization while maintaining their credibility and fostering a collaborative environment is a difficult balancing act, but one that is essential.

This blended certificate program, which begins with a series of online courses and culminates in a four-day capstone experience at the Cornell School of Hotel Administration in Ithaca, New York, will not only help you gain the skills to strategically assess and innovate within your organization, but also the ability to build trust within your team, enhance your listening skills as a leader, and create expectations and goals that will effectively drive team performance. The program covers a broad range of leadership topics that will help you critically assess your current leadership style while providing you with the necessary tools to improve and grow.

After completing the online courses, you will travel to the Cornell campus* to work with faculty experts and hospitality professionals from around the world to further explore your personal leadership and communication style to maximize your approach and its effectiveness. You’ll measure your emotional intelligence and leverage your personal leadership style to improve effectiveness with all types of employees. You’ll practice advanced communication skills, both verbal and written, to ensure your messages hit the mark. You’ll walk away with new skills and best practices, a powerful network of international colleagues, and affiliate membership in the Cornell Hotel Society.

This advanced certificate program is part of the Cornell University School of Hotel Administration’s Anheuser-Busch Professional Development Program (PDP). First launched in 1928, this world-renowned executive program has welcomed hospitality professionals from around the globe for over 90 years. Please review Frequently Asked Questions about the program here, including information about traveling to Cornell.

*If it is not possible to travel to the Cornell campus due to COVID-19 restrictions, you will have the option to transfer to a future date or receive a refund for the in-person portion of your registration.