4 Courses Required

Additional Details

Target Audience

  • Managers and executives
  • Manufacturers
  • Business analysts
  • MBA students

Accreditation

  • Operations Management Certificate from Cornell University’s Jeb E. Brooks School of Public Policy
  • 40 Professional Development Hours (4 CEUs)

Certificate Description

This certificate program provides you with the tools to analyze and improve the operational performance of any organization. Courses focus on key concepts in four essential areas of operations management: process analysis, service operations, quality management, and inventory management. You will begin by implementing process analysis tools to create a flow diagram and explore performance measures that can be used to measure the effectiveness of current processes within an organization. Next, you’ll have the opportunity to practice using statistical analysis to evaluate the efficiency of service operations in a variety of contexts, including in person and virtual. You will also be introduced to process control as a tool for evaluating and improving the quality control of systems and processes. Finally, you will look at different methods for tracking inventory and implementing strategies to improve business performance. Upon completing this program, you will possess the tools and skills to successfully manage and optimize operations in your industry.

The courses in this certificate program are required to be completed in the order that they appear.

Certificate Print Title

Operations Management
Required fields are indicated by .