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Course Description

Leaders need to be able to collaborate, innovate, problem solve, and build relationships. All of these core responsibilities require excellent communication skills. Often when thinking of leaders, we picture them addressing crowds, giving directives, and commanding forces. Leaders need to be able to do those things, but they also need to be top-notch listeners and have the ability to use a variety of communication tactics at the right times.

In this course, Professor Erica Dawson, PhD., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will break down critical skills that facilitate collaborative communication. She will guide you as you practice and apply these techniques.

Many of the skills in this course, including listening and asking powerful questions, are core to strong interpersonal communication. These skills help you establish, improve, and maintain relationships. You will focus on workplace examples, but these skills are applicable outside of the workplace as well. Many of the skills are hard to learn and even harder to make a habit. Your life outside of work will impact your work and your ability to have good relationships. Mastering these communication skills and learning to leverage them to create open and collaborative communication is key to the future of any leader.

Faculty Author

Erica Dawson, Nancy and Bob Selander Director of Engineering Leadership Programs

Benefits to the Learner

  • Apply advanced listening skills to enhance relationships and productivity
  • Appropriately use powerful questions Incorporate specific spoken phrases to increase team innovation and productivity
  • Recognize factors that interfere with effective communication
  • Adapt advance techniques for everyday interaction by layering

Target Audience

  • Emerging engineering leaders with 0-10+ years experience
  • Engineers who are early to mid career who have been on the technical side and want to move into a leadership role
  • Leaders who work with engineers and technology professionals in a cross-functional role
  • Early professionals seeking to go back for an MBA and want a taste of leadership content
  • Graduate students who are transitioning from an academic track to an industry track
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Enroll Now - Select a section to enroll in

Type
2 week
Dates
Jan 22, 2020 to Feb 04, 2020
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Mar 18, 2020 to Mar 31, 2020
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
May 13, 2020 to May 26, 2020
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Jul 08, 2020 to Jul 21, 2020
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Sep 02, 2020 to Sep 15, 2020
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Oct 28, 2020 to Nov 10, 2020
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Dec 23, 2020 to Jan 05, 2021
Total Number of Hours
10.0
Course Fee(s)
Contract Fee $0.00
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