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Course Description

Managers must foster a good workplace atmosphere and be able to deal effectively with behavior issues as they arise. Doing so improves productivity and employee engagement and helps an organization avoid costly legal liability.

Professor Alexander Colvin, Ph.D. of Cornell University’s ILR School explains how new and aspiring managers can prevent or reduce the occurrence of behavior issues. His lessons will show you how to asses issues as they arise and provide guidance and best practices on resolving behavior problems, primarily through the proven principles of progressive discipline. Professor Colvin draws on his legal and research credentials to provide guidance in dealing with harassment and bullying, planning and carrying out terminations when required, and managing requests to accommodate special employee needs and practices.

Throughout the course, you’ll remain engaged as you participate in interactive discussions and complete a five-part course project, applying the key concepts to your own situation.

Faculty Author

Dr. Alexander Colvin, Ph.D., Martin F. Scheinman Professor of Conflict Resolution at the School of Industrial and Labor Relations, Cornell University       

Benefits to the Learner

  • How to create a workplace atmosphere that reduces the occurrence of behavior issues
  • Ways to assess and resolve workplace behavior issues as they arise
  • Best practices for carrying out employee terminations when circumstances require
  • Ways to deal effectively with harassment and bullying
  • How to manage requests to accommodate employees’ special needs or practices

Target Audience

This course is intended for new and lower-level managers with under three years of experience in a management role, or individuals wishing to move into a management role.

Accrediting Associations

  • Project Management Institute (PMI) Approval Number 2646-ILRME505 4.0 Units
  • HR Certification Institute (HRCI) General Units Approval Number ORG-PROGRAM-372495 6.0 Hours
  • Society for Human Resource Management (SHRM) Approval Number 19-WWRV6 6.0 Credits
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Type
2 week
Dates
Dec 25, 2019 to Jan 07, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Jan 22, 2020 to Feb 04, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Feb 05, 2020 to Feb 18, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Feb 19, 2020 to Mar 03, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Mar 18, 2020 to Mar 31, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Apr 01, 2020 to Apr 14, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Apr 15, 2020 to Apr 28, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
May 13, 2020 to May 26, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
May 27, 2020 to Jun 09, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Jun 10, 2020 to Jun 23, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Jul 08, 2020 to Jul 21, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Jul 22, 2020 to Aug 04, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Aug 05, 2020 to Aug 18, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Sep 02, 2020 to Sep 15, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Sep 16, 2020 to Sep 29, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Sep 30, 2020 to Oct 13, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Oct 28, 2020 to Nov 10, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Nov 11, 2020 to Nov 24, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Nov 25, 2020 to Dec 08, 2020
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
Type
2 week
Dates
Dec 23, 2020 to Jan 05, 2021
Total Number of Hours
6.0
Course Fee(s)
Contract Fee $0.00
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