Managers must foster a good workplace atmosphere and be able to deal effectively with behavior issues as they arise. Doing so improves productivity and employee engagement and helps an organization avoid costly legal liability.
Professor Alexander Colvin, Ph.D.
Dr. Alexander Colvin, Ph.D., Martin F. Scheinman Professor of Conflict Resolution at the School of Industrial and Labor Relations, Cornell University
Benefits to the Learner
- How to create a workplace atmosphere that reduces the occurrence of behavior issues
- Ways to assess and resolve workplace behavior issues as they arise
- Best practices for carrying out employee terminations when circumstances require
- Ways to deal effectively with harassment and bullying
- How to manage requests to accommodate employees’ special needs or practices
Target AudienceThis course is intended for new and lower-level managers with under three years of experience in a management role, or individuals wishing to move into a management role.
- Project Management Institute (PMI) Approval Number 2646-ILRME505 4.0 Units
- HR Certification Institute (HRCI) General Units Approval Number ORG-PROGRAM-372495 6.0 Hours
- Society for Human Resource Management (SHRM) Approval Number 19-WWRV6 6.0 Credits