Coaching is about building relationships—and it’s essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In this course, Cornell University’s Dr. Samuel Bacharach, will help you distinguish between coaching and traditional supervision. You will identify the five functions of coaching and the rules for having coaching conversations. Finally, you will examine some of the classic coaching mistakes that people often make and identify how you can avoid repeating those mistakes yourself.
Faculty AuthorSamuel Bacharach is the McKelvey-Grant Professor of Labor Management and is director of ILR's New York City-based Institute for Workplace Studies.
Benefits to the Learner
- Clarify the goals of coaching
- Examine coaching as a relationship
- Identify the five functions of coaching
- Explore the critical aspects of a coaching culture
Target AudienceThis course is intended for anyone with over three years of professional experience who needs to use the skills and strategies of coaching to drive superior organizational results.
- Project Management Institute (PMI) Approval Number 2646-LSM584 6.0 Units
- HR Certification Institute (HRCI) General Units Approval Number ORG-PROGRAM-372508 6.0 Hours
- Society for Human Resource Management (SHRM) Approval Number 19-6T732 6.0 Credits