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Course Description

Evolution of the consumer market is an ongoing and inevitable process, driven to new heights in recent decades by the strategic shift in focus toward customers as the most critical unit of analysis. To spur innovation and growth in this increasingly tumultuous environment, a test-and-learn culture must be fostered to understand customers and harness the power of new ideas.

In this course, you will explore testing as a means of adapting to that evolution, analyzing and leveraging data to inform business and marketing decisions. You will go from learning what testing is and how it can be applied at a basic level to designing and conducting tests in RStudio to understand how to target customers. Along the way, you will evaluate the efficacy of a variety of approaches, finding ways to enhance your analytics and communicate results to better inform business decisions.

The following courses are required to be completed before taking this course:

  • Leveraging Customers for Growth

Faculty Author

Young-Hoon Park

Benefits to the Learner

  • Test for better decision-making
  • Analyze a business experiment
  • Use regression for analysis

Target Audience

  • Marketers
  • Marketing and business analysts
  • Managers using data insights to make business decisions

Applies Towards the Following Certificates

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Cornell Johnson Graduate School of Management
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