LSM602 - Identifying and Managing Emotions

Course Description

Emotions are what makes us human and they can never be fully erased from our interactions. However, as a leader, your emotions can’t be your primary driver when making business decisions and managing your team. 

In this course, you will improve your emotional intelligence by better identifying and managing your emotions. Professor Filipowicz will share with you two empirically supported emotion-management tools that you can use on a daily basis, ensuring that your emotional responses are more accurate, adapted and effective.

Faculty Author

Benefits to the Learner

• More accurately read the emotions of others
• Assess your own level of emotional intelligence
• Recognize situations in which emotions have a disproportionate impact
• Use two emotion-management tools to more accurately respond to emotional stimuli

Target Audience

• Individual contributors
• Managers and team leaders
• Senior managers and executives
• Any professional looking to become more effective at interacting with colleagues, clients, reports, or superiors