ILRHR591 - Conducting Effective Employee Relations Conversations

Course Description

Employee relations is an increasingly important role within the HR function. Maintaining positive employee relations helps boost morale, reduce conflict, and raise workforce productivity.

In this course, you will develop an understanding of how to best facilitate relationships between an organization and its employees, employees and their managers, and employees and other employees. You’ll be introduced to the Effective Employee Relations Conversations framework, which enables HR professionals to conduct effective conversations with team members at all levels of the organization. Throughout the course, you’ll have an opportunity to apply key components of this framework by working through a variety of practice activities.

Faculty Author

Benefits to the Learner

• Identify how to conduct effective employee relations conversations with managers and employees
• Take steps to ensure the message is heard
• Apply an effective employee relations framework to approach conversations with staff
• Determine how to successfully close an employee relations conversation

Target Audience

• Entry-level to senior HR professionals
• Global HR managers
• Employee relations managers
• HR generalists seeking to move into a specialized role

Accrediting Associations

• HR Certification Institute (HRCI) General Approval Number 650314 10.0 Hours
• Society for Human Resource Management (SHRM) Approval Number 24-UFWQR 10.0 Credits