CETL505 - Courageous Communication for Technology Leaders

Course Description

Leaders need to be bold visionaries and trendsetters. They need to guide people and inspire those people to achieve the vision they lay out. To do so, leaders must be courageous. As leaders put so much of their efforts into guiding and inspiring others, it’s fundamental for them to be skilled communicators. Technologists may not have spent much time refining their communication skills, especially those that involve a great deal of courage. However, leaders have and feel emotions within the workplace and can harness those emotions to improve their leadership skills and become more courageous communicators.

In this course, Professor Erica Dawson, Ph.D., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will help you develop your confidence and motivation to enact courageous communication. You will start by developing a new perspective on what courageous communication in the workplace is and how emotions play a role. You will then set intentions for moving forward. Ultimately your work will help you use the skills associated with courageous communication to develop and manage your team using feedback and leveraging difficult situations.

Faculty Author

Benefits to the Learner

• Develop a new perspective and set intentions for courageous communication
• Manage emotional reactions to common workplace issues
• Develop a culture of feedback
• Positively reframe challenging workplace situations

Target Audience

• Emerging and experienced technology leaders
• Managers and directors of web services, software development, and IT teams
• Early to mid-career technology professionals looking to move into a leadership role
• Chief Technology Officers
• Business leaders who work with technology professionals
• Graduate students transitioning from an academic track to an industry track

Accrediting Associations

• Project Management Institute (PMI) Approval Number 2646CKFB1X 10.0 Units