LSM705 - Impactful Unscripted Communication

Course Description

From the moment you wake up to the time you go to sleep, you are engaging in impromptu communication that involves presenting ideas that need buy-in from your audience, whether it's seeking an extension on a work assignment or something as seemingly simple as deciding which parent should drive the kids to school. These are typical aspects of everyday life, but the reality is that the better prepared and adaptable you are for these situations, the more impactful you can be in your areas of communication, especially the workplace. You should obviously be rehearsed, but the more effortless and self-assured you come across while speaking, the more convincing you will be. This preparedness will give you the skills and confidence to succeed in various circumstances where effective communication is crucial.

In this course, you will be provided with a foundation in how improving your everyday communication can make your speaking skills more impactful. You will examine how to set up your message while considering its purpose, its context, and its audience. Keep in mind that this is not about speech writing but about crafting an unscripted message. You will then practice these skills in front of real people to test your ability to deliver your message in applicable environments. You'll explore what it's like to adapt that message to different surroundings and challenges. You will also develop emotional intelligence skills as you navigate how to better gauge your audience's reaction. You’ll understand how applying these concepts will make your messages resonate, from a routine low-stakes situation to a formal pitch that affects your career goals.

Faculty Author

Maria Wolfe

Benefits to the Learner

• Build a message strategy for your desired outcome based on the audience, purpose, and context
• Practice public speaking tools and strategic frameworks that leverage emotional intelligence in order to effectively deliver your message
• Adapt to difficult or unplanned situations to stay on message and achieve the desired result

Target Audience

• Individual contributors
• Managers
• Executives
• Communications professionals
• Entrepreneurs

Applies Towards the Following Certificates

• Business Communication : Elective Courses
• Communications 360 : Persuasive Communication Core
• Persuasive Communication : Elective Courses