Business Communication

• Individual contributors
• Managers
• Executives
• Communications professionals
• Entrepreneurs

• Business Communication Certificate from Cornell SC Johnson College of Business
• 60 Professional Development Hours (6.0 CEUs)
• 0-10 Professional Development Units (PDUs) toward PMI recertification
• 0-10 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification
• 0-10 Credit hours towards HRCI recertification

In any field, success depends on being able to communicate complex ideas with both nuance and depth. In this certificate program, you will master the skills to communicate your ideas for maximum impact through professional presentations, reports, and impromptu conversations. By strengthening your approach to written and oral communications, investigating your audience and situational context, and defining your communication goals, you will learn to employ the ideal communication method for each unique business situation you encounter. Throughout this program, you will be given the opportunity to put your coursework to the test as you practice writing emails, reports, and presentations, while also honing the skills often perceived as most difficult: speaking in front of an audience, engaging listeners, and persuading others to support your initiatives. By the end of this program, you will have put powerful best practices to work for you on some of the most critical — and difficult — challenges of effective communication.

For the best experience in this program it is recommended to take these courses in the order that they appear.