6 Courses Required

Additional Details

Target Audience

  • Managers, leaders, and executives
  • Business analysts
  • Digital transformation managers
  • Consultants
  • Entrepreneurs

Accreditation

  • Digital Business Operations Certificate from Cornell’s SC Johnson College of Business
  • 96 Professional Development Hours (9.6 CEUs)
  • 96 PD hours towards IIBA's core certification program OR 96 CDUS towards IIBA's recertification

Certificate Description

For a business to stay competitive in today’s market, it must digitize business operations and harness the power of that gathered data.

In this certificate program, you will explore strategies, methods, and techniques designed to transform your company into a digital, data-driven operation. You will explore the required elements of digital operations by analyzing examples from the manufacturing, service, and retail industries. Throughout the courses, you’ll apply new methods and techniques to design and analyze experiments to assess market demand; improve customer service; and develop products, services, and innovations. You’ll have the opportunity to practice and develop demand-forecasting skills to tackle complex time-series data sets that include seasonality and trends as well as causal or regression-based forecasting methods. Finally, you will practice prescriptive analytics to optimize capacity-planning and pricing decisions, explore the drivers of important financial metrics, and evaluate how they respond to operational improvements.

Whether you’re a manager, executive, consultant, or business analyst, this program will help you develop the critical analytical and technical skills needed to digitize operations and ultimately maximize business performance.

The courses in this certificate program are required to be completed in the order that they appear. Experience using Excel to build formulas, plot data, and manipulate data along with previous coursework in algebra or calculus is needed to successfully complete this certificate.

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