Psychology of Emotions

• Team leaders and supervisors
• Managers and executives
• Human resources managers
• Sales and customer service representatives
• Mental health professionals
• Teachers and educators
• Healthcare providers
• Social workers
• Conflict mediators

• Psychology of Emotions Certificate from Cornell University’s College of Arts & Sciences
• 40 Professional Development Hours (4 CEUs)

The ability to effectively manage your emotions is one of the most critical determinants of success in personal relationships as well as at any level of an organization. Emotions not only help us understand ourselves and our social relationships with others, but they also help us respond to stimuli in our environment efficiently, change our behavior, and develop relationships with others. Likewise, failure to understand emotions can often get in the way of achieving important personal and professional goals.

In this certificate program, you will build an emotional lexicon to help you identify emotions, explore how emotions impact your cognition and decision making, and implement a series of strategies that can assist in the regulation of emotions. You’ll practice identifying emotions in others and reflect on how emotions affect your daily life and professional interactions. To help you develop as a leader, you will create a personal plan for taking control of your own emotions. Throughout the program, you will have the opportunity to strengthen your own emotional skills as well as your ability to handle challenges in work and in life successfully.